Last updated: 2 February 2026

1. Introduction

1.1 About Marktsoul

Marktsoul is a software-as-a-service (SaaS) platform and associated website operated by (“Company,” “we,” “us,” or “our”). The service is designed to help businesses capture, manage, and convert leads through embeddable forms, marketing attribution (including UTM tracking), and a central dashboard. Access to and use of the Marktsoul website and SaaS application (together, the “Service”) are governed by these Terms & Conditions (“Terms”).

1.2 Scope

These Terms apply to all visitors, users, and account holders of the Service, including any representatives of organisations using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Data Integrity and Data Safety

2.1 Data Integrity

implements technical and organisational measures to maintain the accuracy, consistency, and reliability of data processed through the Service. This includes, where applicable, validation, access controls, and procedures to reduce the risk of unauthorised or erroneous modification of data.

2.2 Importance of Data Safety

We treat the security and confidentiality of user data as a priority. Safeguarding data protects both users and the Company and supports trust in the Service and compliance with applicable law.

2.3 Types of Data Collected

We may collect and process:

• Account and identity data (e.g. name, email, organisation details) necessary to provide the Service and manage accounts.
• Usage and technical data (e.g. log data, device and browser information) to operate, secure, and improve the Service.
• Content and data you submit through the Service in the course of normal use.

Further details on collection, purposes, and rights are set out in our Privacy Policy.

2.4 Protection of Data

We use industry-standard measures to protect data, including encryption in transit and at rest where appropriate, access controls, and secure infrastructure. Access to personal and sensitive data is limited to personnel who need it for authorised purposes. We require our processors and partners to apply comparable safeguards where they handle data on our behalf.

3. User Responsibilities

3.1 General Obligations

You agree to use the Service only in accordance with these Terms and applicable laws. You are responsible for all activity under your account and for ensuring that any use by your organisation or end users complies with these Terms.

3.2 Confidentiality of Credentials

You must keep your login credentials (including passwords) confidential and must not share them with third parties. You are responsible for any use of your account. You must notify us promptly if you suspect unauthorised access or misuse of your credentials or account.

3.3 Acceptable Use

You must use the Service in good faith and only for lawful purposes. Use must not interfere with the integrity, security, or availability of the Service or with other users’ use.

3.4 Prohibited Actions

You must not:

• Violate any applicable law or regulation.
• Infringe the intellectual property or other rights of the Company or any third party.
• Attempt to gain unauthorised access to the Service, other accounts, or our or any third party’s systems or data.
• Introduce malware, perform denial-of-service or similar attacks, or otherwise harm the Service or its users.
• Use the Service to send spam, harass, or defame others, or to distribute illegal or harmful content.
• Resell, sublicense, or commercially exploit the Service beyond the rights granted in your agreement with us, unless expressly permitted.
• Reverse engineer, decompile, or attempt to extract source code of the Service except where expressly permitted by law.

We may suspend or terminate access and take other appropriate action if we reasonably believe you have breached these obligations.

4. Business Accountability

4.1 Responsibilities of

As the service provider, commits to:

• Providing the Service with reasonable skill and care in line with the description applicable to your plan.
• Applying appropriate technical and organisational measures to protect data and maintain data integrity as described in Section 2.
• Responding to legitimate enquiries and, where applicable, complaints in accordance with our internal procedures and applicable law.

4.2 Limitations of Liability

To the fullest extent permitted by applicable law:

• The Service is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.
• We are not liable for indirect, consequential, special, or punitive damages (including loss of profits, data, or goodwill) arising from or in connection with the Service or these Terms.
• Our total liability for any claims arising out of or related to the Service or these Terms shall not exceed the fees paid by you for the Service in the twelve (12) months preceding the event giving rise to the claim (or, if no fees apply, a sum to be determined in accordance with applicable law).
• We are not liable for loss or damage caused by your breach of these Terms, your misuse of the Service, third-party conduct, force majeure events, or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits our liability where such exclusion or limitation is not permitted by applicable law.

4.3 Data Breaches and Service Interruptions

In the event of a confirmed data breach affecting your data, we will take reasonable steps to contain the incident, assess impact, and notify affected users and regulators as required by applicable law. For planned service interruptions, we will use reasonable efforts to provide advance notice where practicable. We are not liable for interruptions or breaches caused by factors outside our reasonable control or by your or third-party actions, subject to applicable law.

4.4 Complaints and Disputes

Complaints regarding the Service or these Terms should be sent to the contact details in Section 7. We will acknowledge receipt and endeavour to respond within a reasonable time. If a dispute cannot be resolved informally, it will be subject to the governing law and dispute resolution provisions in Section 6.

5. Changes to Terms

5.1 Right to Update

reserves the right to modify these Terms at any time to reflect changes in the Service, law, or business practices. Changes will be effective as stated in the updated Terms (typically upon posting or on a specified effective date).

5.2 Notification

We will notify users of material changes by one or more of the following: (a) posting the updated Terms on the Marktsoul website or within the application; (b) sending an email to the address associated with your account; (c) in-app or on-screen notice. It is your responsibility to keep your contact details current and to review the Terms periodically.

5.3 Continued Use

Continued use of the Service after the effective date of revised Terms constitutes acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the Service and may close your account in accordance with our account closure process.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts at , India, and the parties irrevocably submit to the personal jurisdiction of such courts.

7. Contact Information

For questions, concerns, or notices relating to these Terms & Conditions or the Marktsoul service, please contact :

Email:
Phone:

We will use the contact details you provide and the above channels to communicate with you regarding the Service and these Terms.

End of Terms & Conditions